Customer Care Partner

Join Mindstar as a Customer Care Partner and play a key role in transforming mental health and wellbeing across Australia. In this fully remote, flexible role, you’ll be the first point of contact for clients, providing empathetic support, triaging referrals, coordinating with coaches, and ensuring smooth program delivery. You’ll bring your admin expertise, emotional intelligence, and passion for helping others to a fast-paced, purpose-driven team working with major clients like Woolworths and AIA. If you’re innovative, detail-oriented, and thrive in dynamic environments, this is your chance to make a meaningful impact in a growing, values-led company.

Wellbeing Coach

Calling all Counsellors, Social Workers, Mental Health OT's & Nurses. 

The primary responsibility of a Mindstar Wellbeing Coach is to confidently engage with our customers by reaching out via telephone, to offer and provide coaching to assist people to identify issues and find solutions to transform their outlook and to help them set goals to improve their lifestyle and wellbeing.

Through the course of a multi session program, the structure involves creating a positive, highly supportive relationship with each customer and providing ongoing follow-up and motivational support to assist them to achieve the health improvement they desire.

Executive Wellbeing Coach

Calling all Psychologists, Clinical Social Workers, Executive Coaches, Specialist Counsellors.  

Our Executive Wellbeing Coach team provide high-quality wellbeing support to our corporate clients and their teams of employees. 

Your exceptional experience will demonstrate the ability to provide coaching and counselling services to team members and leaders at all levels within an organisation, including executives and C-Suite.

You will primarily focus on supporting leaders to develop stress resiliency, to prioritise personal wellbeing and to live a richer, fuller life both at work and at home.

You will also bring a clinical lens to all of your sessions and will have a remarkable ability to provide empathy and understanding when your customers have experienced traumatic events.